Do you offer group registration?
Yes, we offer group registration for employee and agency groups. Registrations are consolidated into one invoice so that group members do not have to pay individually. A group administrator must register the group first and will then receive group member registration instructions. For groups of eight or more, we offer a ten percent discount for registrations received by our early bird rate deadline of March 9, 2018. After this date, regular fees apply. Seat sharing is not permitted under any circumstances.
Group registration closes on March 16, 2018.
Can I cancel my conference registration?
You may cancel your conference registration for a refund, minus a $25 processing fee, as long as your cancellation occurs on or before March 29, 2018. After this date, no refunds will be given.
To cancel your conference registration, please contact our registrar, Shauna Pham at firstname.lastname@example.org.
I originally registered for both the Friday Evening Public Address and the Saturday conference, but can no longer attend on Friday night. Can I get a $20 refund for Friday?
Not a problem – we will refund your $20, as long as your cancellation occurs on or before March 29, 2018. After this date, no refunds will be given.
To cancel the Friday Evening Public Address, please contact our registrar, Shauna Pham, at email@example.com.
What can I expect in terms of food and refreshments on Saturday?
On Saturday morning, coffee, tea, and morning pastries will await you upon your arrival. Refreshments and light snacks will also be provided on Saturday during the morning and first afternoon breaks.
For an additional charge of $26, you may pre-order an optional lunch – an Indian buffet that includes some vegan/dairy-free and Paleo options. Please note that the optional lunch buffet is not available to purchase after March 29, 2018.
If you have specific dietary considerations, you may wish to bring your own lunch. There are also a handful of restaurants near the hotel, only a short drive or walk away.
The venue offers water stations, so we encourage you to bring your own water bottle to fill throughout the conference.
UPDATE APRIL 4/18: The Saturday lunch is sold out.
I registered for the optional lunch buffet but have decided to bring my own, instead. Is it possible to refund the $26?
We are happy to give you a full refund on the optional lunch, as long as your cancellation occurs on or before March 29, 2018. After this date, no refunds will be given.
To cancel the optional lunch buffet, please contact our registrar, Shauna Pham, at firstname.lastname@example.org.
May I bring my children with me to the conference?
Childcare is not available. Babes in arms are warmly invited, but please take them for a little walk if they have a lot to say or tears to cry so they do not disturb the presenter or audience. Active children are distracting for our presenters and participants and are best left in the care of others.
May I bring my partner or childcare provider with me to the conference?
Of course! Conference fees are per person, so each of you will need to register separately. Seat sharing is not permitted.
I can only attend for part of the day. Can I share my registration with someone else?
Sorry, seat sharing is not permitted. Conference fees are per person, so each participant will need to register separately.
I won’t know until the last minute if I will be able to attend. Is walk-in registration on the day of the conference available?
Walk-in registrations will not be available. Registration closes at 12 noon Pacific on Tuesday, April 10th … or earlier if all seats are taken before then.