General
Can we apply for some funding for a particular project that is in keeping with the vision or mission statement of the Neufeld Institute?
Can we visit the Neufeld Institute?
Courses and Continuing Education
I am a registered social worker and am interested in doing parent education using some of your materials such as DVDs. Is there a required training that I must do in order to do this in a group setting?
Our primary way of supporting the sharing of our material is through our online Neufeld Institute courses. The Neufeld Intensive One (Making Sense of Kids) is our flagship course, providing the foundation of Dr. Neufeld's relation-based developmental approach. This course will provide you with the depth you need to support the material in the DVDs.
The Neufeld Intensive II (The Separation Complex) opens the door for further support as well as for access to our advanced courses. We deliver our support through our Virtual Campus. Support includes access to our experienced course facilitators as well as study guides, handouts and other supplementary material to help in sharing the material.
Should you wish to continue to study with us and complete what we call our Foundational Studies (Intensives 1-3, Science of Emotion and Play 101), you would have the option of membership to our Support Centre on Campus. Support Centre membership includes access to Dr. Neufeld's master classes, both live and recorded. It also provides access to the special facilitator's versions of our courses as well as the option of consulting with our Faculty and listed course facilitators regarding the content as well as the sharing of the material.
Support Centre members may also apply to be listed on our website as a Neufeld Course Facilitator after they have availed themselves of our Facilitation Studies and gained the necessary experience in sharing the material.
When sharing the material with others, we would appreciate if you would provide pointers as appropriate, to our website and courses as well as to Dr. Neufeld's book "Hold On To Your Kids".
More information regarding support for sharing Dr. Neufeld's material is available on the website. We wish you all the best with sharing the material that Dr. Neufeld has developed to make sense of kids.
I want to participate in an upcoming Scheduled Online Class for a course that I’ve already completed. Is there a discount available?
I didn’t elect to purchase a DVD when I registered for the course. Can I still do this for the course price?
How can I find whether there are Neufeld courses offered in my region?
Can I be notified if Dr. Neufeld comes to my area?
Can I talk to someone about what the most suitable course of study would be?
What is the difference between the self-paced version of the course and the scheduled online classes?
I want to take a scheduled online class but it is not offered now – can you inform me of when the next scheduled class will be?
Can I receive credits through the Neufeld Institute towards my Masters degree?
Can I receive professional continuing education credits for taking Neufeld courses?
What options are there for further study beyond the continuing education courses?
I have a group of colleagues/friends who would like to take a course. How do I proceed?
What happens if I miss an online class discussion?
Do I receive a certificate at the end of a course?
Do I have to take the Level I Intensive before I take the Level II Intensive if I have previous education in Psychology?
Virtual Campus Access
How long do I have access to the online course materials?
What happens if I haven’t completed the course on time and I need more time on campus?
I’ve lost access to the campus because my access has expired, but I would like back on.
If I register for another course, will I get also access to the online material for any previous courses I have taken?
- If you register for another course before your current study pass expires, you will retain access to the courses you currently have access to.
- If you register for another course after your study pass expires, a new study pass is issued that does NOT include access to previous courses.
- An annual campus subscription includes access to ALL previous courses.
- Subscribers who register for new courses will receive the addition of the equivalent study pass time on to their existing subscription (eg. we add on four months for most courses, and eight months for Intensives).
I paid for my course or my campus subscription but can’t seem to get access to the campus.
I am interested in subscribing to the the virtual campus. Is there a cost? What are the benefits?
Anyone who has taken a Neufeld Institute course (online as a campus course, on-site as a videocourse, live from Dr. Neufeld or one of our faculty), or attended a Neufeld Institute annual conference, is eligible for a subscription to the Neufeld Virtual Campus. Annual subscriptions are $150, discounted to $120 for renewals while still on campus.
The benefits of a subscription to the Neufeld Virtual Campus are described here.
Events and Online Presentations
I cannot attend the live session of a webinar. Will a recording be available for download?
If I encounter technical problems while attending a webinar, can I get a refund?
Do you offer continuing education credits for your events?
I am not sure what time this online event will start in my time zone.
What is your cancellation policy for events?
Payments and Products
How long does it take to receive my DVD order?
What’s involved in getting Dr. Neufeld’s book published in another language?
Is the Neufeld material available in other languages?
Do I have to pay using PayPal?
Are there bursaries available for taking a Neufeld course for those in economic need or hardship?
Are program tuition and course registration fees income-tax deductible in Canada?
Can I submit a Purchase Order for a DVD order or course registration?
Do printed or pdf handouts come with the purchase of the DVDs?
Can I purchase DVDs at wholesale cost?
What if I need to have an invoice for my DVD order/course registration/tuition payment in order to get payment from my organization?
Services, Appointments and Bookings
Can I book an appointment with Dr. Neufeld?
Can I get someone to see my child for counselling?
Do you provide psychological or educational assessments?
Can I get some support for a child custody case?
Do you have any recommendations for adults with attachment issues?
Is Dr. Neufeld available to provide supervision for therapists?
Is Dr. Neufeld available to accept speaking engagements?
- The first step is to make an inquiry through the website inquiry feature - please include as much detail as possible to expedite your request. You may be asked for more information to help her in processing the invitation.
- If Dr. Neufeld is not able to accept, he can recommend a Neufeld faculty member who may be a suitable candidate to present to your group, but please indicate if you are open to this option. We do have a great group of faculty, many of whom are also gifted speakers, and all of whom have studied intensely with Dr. Neufeld and mastered the attachment-based developmental approach. Please follow the same process as above - making your request through the inquiry feature - and we’ll do our best to match you up.