Once you have registered or placed your order, select “pay by cheque” as your method of payment and put a note in the note field that you need to have an invoice sent to you for submission.  Your invoice will be emailed to you and the order will be processed upon receipt of payment.

If you are a retail outlet interested in selling our DVDs, we can certainly make arrangements for purchase at wholesale rates. For wholesale terms and conditions, please contact our Products Manager.

No. Handouts are part of the supplementary material that is provided in our continuing education courses.

Yes, you can submit a PO from a qualified organization. For product orders, place your order on our Products Page, check off “pay by cheque” as your method of payment and put your PO number in the notes field. For course registrations, put your PO number and note that this will be paid by cheque…

We aim to process your order within 3 to 5 business days. We will notify you by email once your order has been processed.  Shipping usually takes 3-7 days within Canada, 5-9 business days within North America, and 2-6 weeks outside of North America.

We’re working on getting our official status as a post-secondary educational institute under Canadian law. So for now, the answer is no. If you are self-employed, however, these courses would qualify for deductions as continuing education or professional development.

We have a very limited amount of funding available. We would prefer, of course, for those in need to find their own sponsors if at all possible – those that believe in them as well as believe in what we have to offer. We can offer charitable receipts for income-tax purposes for such designated donations….

Our system is set up for PayPal so that is definitely our preferred method of payment. Many people think that you need a PayPal account to pay through PayPal. Unfortunately, their payment page certainly makes it seem this way. Despite appearances however, no PayPal account is actually required. You are most welcome to use your credit…

Yes, indeed! The amount of material and the number of languages is growing monthly. We are so fortunate to have a wonderful group of international faculty who are dedicated to making this material available in their own languages. In each of the languages where we have an international director, we also have a supporting Neufeld…

The first step is to find a publisher who is interested in the book. If you need some preview copies to support you in this process, please let us know. The next step is for the potential publisher to contact Dr. Neufeld’s foreign rights agent to make arrangements for the getting the rights in that…

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