
It was dark outside. My four-year-old granddaughter was about to cross the sidewalk, when she noticed a swarm of black ants covering the area on which she was about to step. Alarmed at the sight of them, she was filled with anxiety, frozen in helplessness.
What is anxiety?
In order to survive and stay safe in the world, our brains are equipped with an alarm system. This system is meant to move us to caution when we are in danger. By the age of six months in utero, the fetus already has a working alarm system. Later on, it will help the child develop caution, carefulness, concern, and conscientiousness. This is an intricate system which involves the limbic system, the hypothalamus, autonomic nervous system, attention system, endocrine system and many special neurotransmitters. The alarm system plays an important role in development, and parents are a key influence in making sure that this system remains working in a healthy way.
What makes children go into alarm?
There is almost no end to what can trip this alarm system, whether we are conscious of it or not. When we feel anxiety, it means we are in alarm. This produces feelings of being unsafe, apprehensive and restless.
Children go into alarm at bedtime, when a new baby arrives, when they go to school, when their parents divorce, when teddy bear gets lost, when they realize that death is an inevitable part of life, when they are rejected by friends, when someone is angry at them, and so on. These sources of alarm are quite obvious, but then there are also the hidden sources of alarm – realizing that parents can’t keep you safe, that something bad could happen to someone you love, sensing you are too much to handle, that you can’t meet the expectations of others, that you are not important to someone you care about or that you must keep a secret that divides you. All of these cause anxiety and a chronic vague sense of being unsafe, apprehensive and restless. These are the subjective experiences of an activated alarm system, even when we don’t see what is alarming us.
Children do not see what alarms them because the true root of alarm is the fear of separation from the people and things to which they are attached. This vulnerability is too much to bear. It is less vulnerable to fear darkness, ants, noises, shadows, or monsters under the bed. Today more children are experiencing anxiety as they face separation from their parents in unprecedented numbers at younger and younger ages for longer and longer hours. Dr. Gordon Neufeld has given us the insight into these intricate dynamics, so that we can prevent and solve the problems arising from too much alarm.
The Prevention and Solution of Alarm Problems
Deep attachment to a caring adult is the key to helping children feel safe and preventing the problems that stem from alarm. Children need to rest in secure relationships, in the context of home and in any framework in which they are cared for. Parents, teachers and caregivers together must be mindful of this most basic need.
As my granddaughter stood frozen before the ants, I came alongside her, took her by the hand and said, “Let’s count to three and then we’ll run and jump over the ants!” That’s what we did and we made it safely to the other side – together. This story is a metaphor. When our children are facing alarm, we must hold on to them, keep them attached to us and help them safely to their destination. Then they can grow up and become independent.

My daughter was five years old and eager to play dolls with the “big girls” next door. She looked up to these older girls and longed to join in whenever she saw them playing outside. Seeing an opportunity, she hurried out the front door with excitement in her eyes and her favourite doll tucked under her arm, leaving me watching from the window.
In that moment it suddenly dawned on me what was about to play out… and what I wanted more than ever was to pull her back and protect her from what might happen. And that was because I saw something she did not… I knew that the doll she was holding so lovingly was not your typical doll. This “doll” was an alien puppet that belonged to her father — a gag gift actually, but this concept would have been lost on a five-year-old. To any other eyes it would be seen as ugly, but to her it was precious. She had fallen in love with this alien and carried it around like a doll. If nothing else, it was a connection with her father, whom she adored.
So what was I worried about? Her taste in dolls was not really a concern in my eyes, especially because I could see the affection behind it. My concern was that the other children might not see the same endearing qualities of this ugly doll… and they might not be able to contain their disgust.
As it turns out, my concern was both warranted and realized. “What an ugly doll!” echoed through the air. The words were wounding and I could see the hurt look in my daughter’s face as she experienced rejection from her peers.
My heart yearned to protect her. I wanted to take the hurt away and keep her from experiencing anything else that might wound. Yet this was a pivotal moment for me as I realized this was only the beginning. There would be some things in her life that she would have to face, and I suddenly saw the importance of her developing the strength and confidence to face them. Although very tempting, maybe keeping her in a bubble was not the best idea. I had the sense that protecting her meant something more, something deeper. And so I chose not to brush off the experience or try to distract and make her feel better; rather I chose to hold her in that painful moment. I wrapped my arms around her while she felt the sadness and disappointment of the rejection until she could move through it to the other side.
As I hugged my daughter and the tears came, I felt her pain. And I realized that as a parent there would be times I would need to step in and shield her from things that were too much to bear, otherwise I risked her defenses taking over and toughening her heart. At the same time, there were going to be some times where she needed to know what she could handle things, that she could survive the girls’ wounding words. And I needed to be there for her through these experiences, to be a safe place and to keep her heart soft. This was the key to her becoming resilient and able to face the challenges that inevitably lay ahead. Because there just might be more ugly dolls in her future…

I co-facilitate a study group of professionals who meet regularly to discuss Dr. Gordon Neufeld’s theories of attachment and development. Together we are a group of teachers, psychiatrists, social workers, counsellors, parent educators, alternative school educators, early childhood educators, and most of us parents, with a strong focus on understanding and forwarding attachment thinking. Next on our agenda, we plan to begin studying Neufeld’s concept of counterwill.
As a parent and professional, I have found the concept of counterwill to be absolutely pivotal and groundbreaking. Counterwill was first discussed by insightful Austrian psychoanalyst, Otto Rank [1884-1939], and later adapted by Neufeld to describe our instinctive defensive resistance to feeling forced. It is an instinct present across the life-span, although far more intense during the growth-spurt phases of around two, and again during adolescence.
Counterwill can present as moments of defiance, balkiness and digging-in, yet it serves a constructive purpose in development. According to Neufeld, the counterwill instinct has evolved with a two-fold developmental function: to serve attachment and to forward psychological growth.
In terms of attachment, it’s primary role is as a defence that repels the influence of those outside of our attachment circle. It is meant to keep us home and keep us safe as youngsters, and is part of the attachment ‘glue’ that bonds us to our people by ensuring we have a strong instinct not to follow just anybody. It is the catalyst very much behind the toddler turning away from the smiling stranger while in line at the grocery store [perhaps even sticking out the tongue!]. I don’t know you and I am not attached to you! it tries to say.
In terms of forwarding psychological growth, counterwill again evokes an urge of ‘push-back’ to feelings of being forced, except within this realm, it is an instinctive reaction to feeling pushed even by those to whom we are attached. These are the strong feelings of resistance that can automatically surge in a youngster when they perceive they are being told what to do, demanded of, or told what to think.
NO! begins to say the two year old, crossing arms and digging-in.
WHITE! says the adolescent when told something is black.
BLACK! says the adolescent when told something is white.
Developmentally-speaking, counterwill inside the natural context of attachment becomes a healthy part of the very young child’s tentative gradual movements towards a necessary sense of ‘separateness’ from parents, and the adolescent’s growth towards psychological independence and the ability to think for themselves. Having studied the counterwill instinct, I am tremendously grateful for the increased ‘smoothness’ in day-to-day parenting that comes with this insight. I am able to see moments of counterwill when my children resist or are digging-in because of sheer reaction to how I’ve approached them, and I’ve learned to momentarily alleviate my energy of insistence, demand or force to allow things to unclench before moving forward again [rather than trying to push more in the face of their strong counterwill reaction].
Important to our study group of educators and mental health professionals, Neufeld discusses in detail how the counterwill instinct can be one of the most perplexing and troublesome dynamics in dealing with children and youth, particularly if it is misunderstood by the adults around the child, or becomes pronounced, intense and stuck. Why? What can cause a healthy and natural instinct to become problematic, frustrating and difficult for the child? How do we approach intense or systemic counterwill, seeking to restore a more settled and healthy balance? These will form important discussion questions for our study group as we focus on Dr. Neufeld’s concept of counterwill.
Editorial Note: For more information on Counterwill, please see Dr. Neufeld’s DVD: Making Sense of Counterwill.

Last night my children couldn’t sleep. Today was their first day of school and their bodies and minds were not quite ready for the transition. As my husband and I turned out our light to go to sleep, I heard my nine-year-old daughter’s little voice call out…”I’ll never get to sleep!” and then my 13-year-old son reiterated, “Me neither. I’m going to be up until three in the morning!” After reassurances from us, sleep finally came. Earlier that evening however, they both expressed having a mix of excitement and anxiety about the first day of school. With the unknown comes apprehension. On many children’s and teen’s minds are questions such as: Will I like my teacher? Will I be able to do the work? Will my friends be in my class? Will I succeed this year? For older students it may be: Will I find my classes? Will I make new friends? Will I fit in?
This morning, as I drove to the school where I teach one day a week, I listened to the radio. They were interviewing a principal from one of the local high schools about what the first day of school was like for the grade 8’s. In Vancouver, Canada, where I live, most high schools host grades 8 to 12 so for a student entering grade 8, it is a whole new world. I was very impressed how this school was handling the transition for the young teens. The principal acknowledged that it can be scary for many grade 8 students and the staff worked hard to devise a plan that would help ease them into their new school experience.
Instead of the grade 8’s arriving to look for their name on a list and having to find their own classes, the staff had the grade 9 to 12 students arrive in the morning and had the grade 8’s arrive in the afternoon so that they wouldn’t feel overwhelmed amongst a sea of older peers. The counsellors had worked with a group of grade 11 and 12 students last year to get them ready to be the “link” for the new students this year. The older “link” students met the grade 8’s in the gym and they formed into small groups where the older teens did some team building exercises with the younger. Then, when the group felt ready, the older students would accompany the grade 8’s in their group to their homerooms and they would stay with them for the remainder of the time that day. The principal said by putting these kinds of practices into place where the students are supported to feel safe and welcomed, the rate of vandalism and absenteeism has decreased over time. He also felt that they contributed to students doing better academically in school. When students feel good about coming to school and have a sense of belonging, they naturally do better.
This intuitive principal and staff understood that in order for kids to learn and grow, they first must feel secure and well taken care of. As Dr. Neufeld states, “All growth emanates from a place of rest.” Research in neuroscience shows us that stress can impeded learning, in animals and in humans. I think we all know how it feels not to be able to think straight or perform as well when we are alarmed. Master teachers understand this well and work hard to put their students at ease, winning their loyalty and hearts so that these teachers create a context in which they can impart their wisdom.
The principal at this Vancouver high school also added that some parents are reluctant to leave their young teens on the first day, given the newness and stress of the situation. He said, instead of shooing them away, they welcome parents to stay in the gym, until the parents feel satisfied that their child is fine and safe. Again, I was impressed with the way the school handled “the passing of the attachment baton” as Dr. Neufeld calls it. When children and teens experience separation from their parents or other adults they are attached to, it can produce alarm. When new teachers and older students welcome them and work to create a safe atmosphere where the new teens can depend on them, it creates a positive experience for all. It also brings out wonderful caring instincts in the older students who are working hard to create the safe environment for their younger peers. As we draw out the hierarchy between younger and older, it benefits everyone. Many elementary schools do this with great success by matching older “buddy classes” with younger ones.
When educators and teaching staff step up to orient students, provide a compass point and invite students to depend on them when they need help, it creates attachments that are so vital for student-teacher relationships. We would do well in all our schools to make this our first order of business – to create contexts of connections between staff and parents, staff and students and older students and younger ones. Children and youth who feel well taken care of become very caring students. First we must take care of the emotional needs of our students. Then in the wake of emotional and psychological rest, we have a better chance of cultivating an education system that fosters caring, independent, passionate learners.

When my oldest child was eight-years-old, she began asking for a cell phone. It seemed like a ‘fun’ idea to her, and definitely in keeping with the times and trends of our young. They use technology in their day-to-day lives to keep in touch with each other in a multiple of ways, including social media sites, cell phones, and texting.
Discussions about the state of youth today often lead to worries with regard to these technologies. Parents and professionals alike feel concern over what they view as preoccupations at best and actual addictions at worst. Family life can suffer, parental influence can take a back seat, grades can slip, and life directions can seem to fall by the wayside as teens hyper-focus on who did what and with whom, all available in real-time. A minute-by-minute unfolding is conveniently and irresistibly available through our present on-the-spot technologies. It must be the modern technology causing all the problems!
But then again, I think back to the more simple attachment technology that was available to me when I was young… the telephone. I recall the laments of adults, concerned that their children were talking with friends too much on the telephone, staying on the phone for all hours of the day and night if left unchecked. These were similar themes to those discussed today: different details, but similar themes.
Granted, the technology was a whole other ballgame: the telephones of my day were plugged into the wall so at least you always knew where your child was! But past that obvious advantage, what I also recall from my youth were structures and routines articulated and followed-through around the proper use of the telephone to ensure that we didn’t get carried away past our own good. An actual ‘culture’ existed around use of the phone to ensure that the telephone fit into the rest of our lives, and not that our lives try to work around use of the telephone!
Friends were not allowed to call after 7:30 pm on school nights as this was protected family and rest time; we were not to be using the phone during meal times and friends were promptly told to call back later or wait till the next school day; we had a maximum reasonable amount of time to talk on the phone and then we were expected to hang-up; we were always asked the identity of our caller; we weren’t allowed to use the telephones at school to check-in with friends and ultimately, we were encouraged to leave the phone alone and rest from constant interaction with peers. Parents also realized that placing a phone in a child’s room would be asking for potential trouble. Did we try to test and negotiate these structures? Sure. Did we whine, cry, and get terribly upset at times? Sure. But these structures were put in place to regulate our use of something that might carry us away.
These days, technology moves so fast that we have little time to develop a proper and healthy culture around how it should be used with children and teens. Unfortunately, we see many examples of children who are given complete carte blanche access to technology, with minimal supervision and without structures or routines. We have to remember that these necessary pieces help to create the ‘safe guards’ so that children don’t become preoccupied, addicted or involved in dangerous pursuits born out of sheer curiosity, mischief and immaturity. Our young are just that: young. They are still immature by their very nature, and most don’t yet have a well-defined sense of moderation: of what is healthy and good for them. Add to that: peer interaction can be overly stimulating and absolutely addicting. Our young need rest from a constant and anxious pursuit of always being ‘in the know’.
Consider this analogy: would you allow your child’s peer group to have 24/7 access to your child, always able to walk into the house at any time of the day or night, always able to interrupt family time, always able to disturb your child’s sleep, always able to distract your child during class time, and always able to excite, provoke or even antagonize at will? Intuitively you would know that this is unhealthy for your child and ultimately, you would move to protect your child from this constant buzzing state. This is a developmental place in their lives where rest from buzzing and busyness is absolutely necessary to de-stress, process, define themselves as separate from peers, and separate from complicated, stressful and often wounding peer dynamics.
When we have time away from a troubling situation, we have a chance to slow down, calm down and develop a better perspective of what is right and wrong, how we truly feel inside, and how to perhaps fix or right the situation. Negative peer group dynamics with children and adolescents [ie. teasing and bullying situations] can sometimes become so much more pronounced, inflamed and aggressive if able to persist without letup. Carte blanche use of attachment technology can absolutely contribute to things going from ‘bad to worse’ in these situations because there isn’t enough time and space occurring to allow those involved to stop, disengage, leave it alone, think for themselves, feel their way through, and perhaps come to a different understanding about what is happening.
Technology is a wonderful thing: it can be used in amazing ways to enhance life, but it can also create huge problems if structures are not defined around how it is going to fit into healthy development and family life, particularly with our young. My daughter was too young at the time to have any true need of a cell phone, but when we did decide to include this technology in her life, we did our best to unfold it within grounded structures and routines.
Was there testing and negotiation? Sure. Was there whining, crying and upset? Absolutely. But this is par for the course… even though technology changes at the speed of light, children don’t. They still have the same developmental needs, the same need of protected space to grow up, and the same need of adults who can handle upset because ultimately, it is the adults who must carry the big picture until the child is mature enough to see it.

I have talked about guilt and shame. Now it is time for blame, the third sibling. Sometimes it is clear who is at fault. However, often it is not clear, especially with children and adolescents. One of the ways of relieving guilt (did something wrong) or shame (something is wrong with me) is to shift to “I have been wronged.”
Looking outward instead of inward gives relief: “It’s not my fault.” What a burden can be lifted!
The dog ate my homework. She started it. Bad leaders incited their innocent followers. Everyone else does it.
Finger pointing is fluid, however, and counter blame along with denial arises quickly in response to blaming.
It wasn’t me that started it – it was him. The parents have spoiled that child. He was drunk. I didn’t know what was happening. I just was following orders. Voices in my head told me to do it.
And then around it can go back to guilt and shame as well as more counter blame.
You should have known better. I saw you do it. Violent video games effected his brain. It was his genes that made him do it.
Thus you can see that guilt, shame, and blame can start on a cycle that gathers dark energy.
So, there are two parts to look at – first, society — All human societies, in order to function, must have a system to deal with violations of their values. Fault-finding is taken out of the hands of those who feel wronged, or those who think society is not addressing wrongs, to curb on the one hand martyrdom and on the other scapegoating, vigilante and mob justice and its subsequent climate of bullying, to move to the (ideally) rational processes of investigation, debating the evidence, assigning responsibility and deciding on the consequences. Part of this process involves determining which members of society are not capable of taking responsibility for their actions: for example, children and those assessed to be mentally ill. These deliberations can be nuanced and complex.
In the most obvious cases, society is responsible for protecting its citizens from those who would continue to do harm. It is on the frontiers of human societies that processes have not yet been put in place, the innocent are not protected and harm is not anticipated. We are all, in a sense, now living in a new frontier: a technological one. We have still not developed our values around the use of the internet for social interaction.
Of course, there are many things that happen that are truly accidents, or acts of nature, that no blame can be assigned to directly. (who can you blame for a volcano erupting?). The focus then can shift to blaming those who did not anticipate the event: their failure to warn and protect the people. Sometimes assigning blame can give no peace, in spite of the ideals of restorative justice. Sometimes the villain is never found. Sometimes there is no one to blame.
Dr. Neufeld and Dr. MacNamara, in talking about the Vancouver riots of June 2011, have analyzed the factors that can cause blameworthy acts and show how, tragically, the justice system cannot teach those who most need to learn from experience and are likely to get into trouble.
Do you say in response to these editorials, that society itself is to blame? Or parents? Can you look at the tragedy without assigning fault?
The second part – the individual — The energy of blame is tremendous. What fuels the intensity of it? What fuels the desire for punishment and revenge in the human heart? What drives that righteous rage which makes us lose compassion? What causes it to cycle back viciously into overwhelming guilt and shame?
Those who are hardened and cannot register vulnerable feelings tend towards blame. Guilt and shame are the more vulnerable of the three feelings. Those who are more ‘civilized’ you might say tend towards feeling guilt. In some cases this can spiral down into black depression.
The driver is of this energy is a deeper feeling in the emotional brain – this emotion can build up and if not drained is like the lava that causes the volcano to erupt. This is not something to control by clamping down on it…the pressure just continues to build.
This emotion is quite simple to understand – it is also the emotion that gives rise to guilt and shame in those who are more likely to take responsibility for their actions. What is it?
It is simply frustration. Things did not turn out the way they should, or were anticipated. Frustration applies to all the little things in life that didn’t work all the way up to the big things. It includes losses…
How does frustration differ from anger? We often say that someone has a lot of anger in them when what we mean is that they are full of foul frustration. Anger is rational response to perceived injustice and belongs to the previous section of this discussion. It finds fault. Certainly one can experience both simultaneously, but in order to address underlying dynamics, they must be teased apart.
To address frustration is to find a way into a situation that does not require fault finding. To think about frustration: when something doesn’t work, the first impulse is usually to try to effect change, and if no change is possible, to face the fact that this route is futile. When for some reason, futility does not register, then a person is loaded up with the frustration, which usually erupts into aggression when something overrides any cautions that may be present.
The desire for vengeance is driven by frustration in its aggression mode. How to deal with aggression? One approach is to find socially acceptable modes of aggression. Ultimately, the goal is to find a way to drain this frustration out of the system. This only comes with the true registering of futility: the outward sign of this is tears, although we can feel our tears inside without much showing except a little watering in the eyes.
In conclusion — The question that I conclude with – how can the justice system, which is for the good of society, and often sacrifices the individual (especially our children and adolescents), and the no-fault approach, which puts aside the justice system for the sake of the individual… how can we reconcile these two things?
The answers lie, largely, in insight, so that societies and the individuals’ interventions and changes are coming from understanding of root causes and are not engaged in fighting symptoms.
Editor’s note: Dr. Neufeld unpacks the roots of Aggression in his DVD, Making Sense of Aggression, and addresses the challenge of dealing with children’s misdemeanors in Making Sense of Discipline.